Returns & damaged orders
Use your order details to find the available resolution.
Food orders can have different rules
Check the selected seller’s food-item policy before ordering. Return and refund eligibility can differ by product, seller and reason; this website does not set those conditions.
Wrong or damaged item
Open the order in the account used for checkout and choose its help or problem-reporting option. Keep the outer packaging, the product bag and the order information until the issue is resolved.
Product questions
For a quality question, retain the lot code and date printed on the package. Contact the manufacturer through its published consumer-care channel; use order help for payment, shipment or refund questions.